Brits Pet
Download problems, refund requests, or a question about the guide itself — send it over and you’ll hear back from a person.
Home / Contact
Fields marked with an asterisk are required.
info@britspet.co.uk
The fastest route for anything to do with an order.
Within one working day, Monday to Friday. Weekend messages are usually answered on Monday morning.
Brits Pet is a UK-based digital publisher. We trade online only — there’s no shop to visit.
If one of them solves it, you’ll have your answer faster than we can reply.
Check your spam and promotions folders first — automated emails frequently land there. If it’s genuinely missing, email us from the address you paid with and we’ll resend it straight away.
Refund Policy
Yes. Buy it as normal and forward the download email to whoever it’s for, or get in touch and we’ll send them the link directly on a date you choose.
Get your copy now and start your journey with confidence.
The 27 things worth buying before day one, what they cost, and the four you can skip. Printable and free.
We send the checklist straight to that address, so please make sure it’s one you can open.
We’ve sent The New Puppy Checklist to your inbox. If it isn’t there in a couple of minutes, have a look in your spam or promotions folder.